Shipping Policy | Domestic + International

Launch & Sales Shipping

We ship from our warehouse Monday - Friday, excluding NSW public holidays. Due to the high volume of orders during product launches and sales (including Shock Sale & Black Friday), processing and shipping times may be delayed. Rest assured, our dedicated team are working to get your order dispatched at the earliest convenience.

Australia
  • $7.95 STANDARD SHIPPING - For orders under $110
  • FREE STANDARD SHIPPING - For orders over $110
  • $9.95 EXPRESS SHIPPING
  • $15 SAME DAY DELIVERY - For Sydney Metro Deliveries Only. Not applicable for Pre-Sale items. Available Monday to Friday. Order before 1pm for delivery 6-9pm tonight. Any orders made after 1pm will be delivered the following business day.
  • $30 Priority Dispatch (Skip the Line)
Rest of the world

We ship DHL Express globally.
Our shipping partners work to get you the best shipping prices, see checkout for accurate information in your region.

Duties & Taxes

All duties and taxes are paid at checkout. We guarantee there are no extra charges for duties & taxes at delivery.

Please Note
  • STAX. will provide you with a tracking number via email once your order is shipped (this can take up to 24 hours to update).
  • Shipping timeframes do not include processing & dispatch times. Dispatch times are typically 1-3 business days, however this can fluctuate during launch or promotional periods.
  • STAX. cannot be held responsible for the service by our courier partners, including any delays or damage to your package.
  • STAX. are unable to modify processed orders, this applies to both in stock or pre-sale items.
  • If your order is returned to sender, a shipping cost of $10 will be required to re-ship.

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