LAUNCH & SALES SHIPPING; We ship Monday - Friday, excluding NSW public holidays. Due to the high volume of orders during launches and sales, processing and shipping times may be slightly delayed by a few business days. Our team are working hard to make sure you get your STAX. as soon as possible.
- $4.95 EXPRESS SHIPPING (1-3 Business days after dispatch - Up to 5 days for WA & remote areas)
- $7.95 STANDARD SHIPPING (7-14 Business days after dispatch) - For purchases under $85.00
- FREE STANDARD SHIPPING (7-14 Business days after dispatch) - For purchases over $85.00
NEW ZEALAND – We are unable to ship to PO boxes or military addresses
- $9.95 INTERNATIONAL STANDARD (NZ) SHIPPING (12-21 Business days after dispatch)
- $14.95 NEW ZEALAND - EXPRESS DHL (3-5 Business days after dispatch)
- FREE SHIPPING for orders over $150AUD
INTERNATIONAL – We are unable to ship to PO boxes or military addresses
- $19.95 INTERNATIONAL EXPRESS DHL (3-5 Business days after dispatch) – Additional duties & taxes payable by customer.
- FREE SHIPPING - ORDERS OVER $150AUD (VIA DHL) - Additional duties & taxes payable by customer.
DUTIES & TAXES; For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. Please note, STAX. cannot cover the cost of duties & taxes. For more information please contact your local customs office.
PRE-SALE & IN STOCK ITEMS; Please contact us directly at firstname.lastname@example.org in order to split pre-sale and in stock items into two shipments, this is done automatically and free of charge for Australian orders over $180. Please note, we cannot split pre-sale and in stock shipments for overseas orders.
SHIPPING PROCESS; STAX. will provide a tracking number via email once your order is shipped (this can take up to 24 hours to become active).
- STAX. cannot be held responsible for the service, delays or delivery by the postal service.
- Customers are responsible for the return shipping costs.
- Shipping costs are non-refundable.
- STAX. are unable to modify or cancel processed orders, this applies to both in stock or pre-sale items.
- If your order is returned to sender, a shipping cost of $10 will be required to re-ship.