Terms of service

Use of and reliance of the STAX. website generally, is subject to the STAX. Terms of Service and the STAX. Website Privacy Policy.

By accessing, viewing, relying on, or otherwise using our website and Services, you accept these Terms of Use and agree to be bound by them and by any other notice contained on our website (as amended from time to time).
If you do not accept these Terms of, use you are not authorised to use our website or our Services.

Not all exercises are suitable for everyone, and any exercise program may result in injury.
Please always consult your doctor or healthcare professional before completing any exercise program, especially if you have any chronic or reoccurring condition, and/or if you are pregnant, nursing, or elderly.

The exercise programs in the STAX. Core Challenge are not recommended if you experience chest pains or have uncontrolled blood pressure or other uncontrolled chronic diseases.
We strongly recommend that you obtain appropriate professional health and training advice from a qualified medical specialist both before and during your participation in these nutritional guidelines and exercise programs. Any participant in this guide does so at their own risk.

To the extent permitted by law, neither we, nor any of our employees, agents or officers are liable to you for any direct or indirect loss or ability arising from, or any costs, charges or expertness you incur in connection with:
a) To the extent permitted by law, neither we, nor any of our employees, agents or officers are liable to you for any direct or indirect loss or liability arising from, or any costs, charges or expenses you incur in connection with:
(i) information published, displayed or available on our website;
(ii) your use of our website, Services or Programs;
(iii) any action taken, failure to act, decision made or reliance by you on the basis of the website content and the data and information in the website;
(iv) any modification, suspension or discontinuance of our website, products or Services;
(v) any errors or delays in the website content, or for any actions you or third parties may take in reliance on it; or
(vi) your use of any services, products or offering provided by any individual, firm or company referred by us to you via the website.

By performing any of the exercises in the STAX. Core challenge program, you assume all risks of injury from doing so. STAX. or any contributing partners of the STAX. Core Challenge are not responsible or liable for any injury or loss you may sustain by participating in this program.

Warming up before exercising is recommended and never exercise beyond the level at which you feel comfortable. Please stop exercising immediately if you experience pain, soreness, fatigue, shortness of breath, dizziness, light headedness, blurred vision, headache, nausea, sickness, illness, dehydration, excessive sweating, or any other discomfort. If any of these symptoms persist after you stop exercising, please seek medical help immediately.

STAX. And any contributing partners of the STAX. Core challenge make no representation or warranty, whether express or implied, with respect to the safety, usefulness or the result of this exercise program or challenge.

Black Friday Terms and Conditions        

These supplementary terms and conditions for the Black Friday Sales Period, which is 17^th November 8pm AEDT to 1st December 2022 11.59pm.

To the extent these terms are inconsistent with our standard terms and conditions these terms and conditions apply for the Black Friday sales period.

ORDERS

1. You must provide complete and accurate details at the time of making your purchase. If ou do not then we cannot guarantee any details on your order will be able to be amended or updated. You may be required to provide additional details upon our request to ensure the accuracy of your order.
   
   
2. You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, STAX. is not obliged to re-send the order to the correct address at our own expense.
   
   Due to much higher-than-normal order volume, as well as our automated systems that are in place to get orders shipped out as fast as possible, we will not be able to change or amend any details on your order once it has been confirmed.
   
   If you discover that you have made a mistake with your order after you have confirmed it, you may contact our customer service team but we cannot guarantee that we will be able to cancel or amend your order in those circumstances; You may be able to use your selected courier's self-service options (if there are such options) to amend your shipping address but STAX. cannot be liable for any delays or lost items for any incorrect information on your order.
   
   
3. All orders must be placed, and all purchases must be completed, within our Black Friday Sales Period. Sale prices only apply to completed customer orders and purchases. Items in cart are not confirmed or held until checkout is completed. You will receive a confirmation email with an order number once your order is complete.
   
   
4. Products are likely to sell out quickly during the Black Friday sale period due to increased traffic on our website. We cannot guarantee availability or any restocks during the sale period. We are sorry but we are unable to give rain checks on sale items.
   
   
5. Please be aware that items purchased during our Black Friday Sale are marked down and are therefore strictly non-returnable and considered final sale, unless deemed faulty by our Returns Team and cannot be repaired or replaced. Please choose carefully when purchasing, as no returns, credits or exchanges will be provided for orders placed during this time. This does NOT affect your statutory rights – for more information please see repair, replace, refund cancel | ACCC.
   
   
6. reserves the right to review and cancel orders at any time and you will receive a full refund back to your original payment method. We will contact you should this occur.

SHIPPING

1. We process orders on business days, which are Monday to Friday and exclude public holidays.
   
   We will provide you with a tracking number once we have shipped your order to you.
   Due to the high volume of orders during launches and sales, processing and shipping times may be slightly delayed. Our team is working hard to make sure you get your STAX. as soon as possible.
   
   
2. Unfortunately, there is a chance your order may incur shipping delays once they have been picked up by your selected courier from the STAX. Warehouse.
   
   is unable to control any transit delays that may occur once your order has been shipped. Please monitor your tracking links and note your estimated delivery date during this time but please contact our customer service team at helpme@stax.com.au if something doesn't seem right.
   
   
3. Skip the Queue – Priority shipping will be available during our Black Friday sales period which ensures your order will be sent to the front of the queue for priority dispatch. We endeavour to ship these orders within 2 business days however we cannot guarantee the priority shipping orders will be dispatched within this timeframe due to increased sales and traffic. All Priority shipping orders will be sent with express post.

DISCOUNTS     

1. All Black Friday markdowns are final and will be automatically applied on selected products at the time of shopping.
   
   
2. No further discounts will be applicable at checkout during the Black Friday sales period.
   
   
3. Influencer discount codes will not be active during the Black Friday sales period. All influencer discount codes will be reactivated when the sale is over.
4. Black Friday promotion is up to 80% off sitewide. Exclusions apply. Promotion valid whilst stocks last. The following goods and collections are excluded from the Black Friday promotion:
   
   AW II.
   The Anna Paul Love Collection.
   Gift Boxes excluded from sale.
   
   
5. Discount available online only and offer will not be applicable or transferrable in our store locations

GIFT WITH PURCHASE

1. All gifts with purchase are available whilst stocks last.
   The gifts are:
   
   Tote Bag Black (Available Tier 1 & 2)
   STAX. Tee Black (Available Tier 2)
   STAX. Socks Black (Available Tier 2)
   STAX. Key Ring Black (Available Tier 2)
   STAX. Cup Black (Available Tier 2)
   STAX. Cap Black (Available Tier 2)
   
   
2. Free gifts are not transferrable or redeemable for cash and cannot be returned.
   
   
3. Gifts will be shown in a pop up to select and add to cart once you have spent the required amount to qualify for the gift with purchase options.
   
   
4. Gifts are not cumulative in any one transaction and only one gift is available per completed transaction as follows:
   
   Tier one gift with purchase will be offered after spending $200AUD
   Tier two gifts with purchase will be offered after spending $300AUD
   
   
5. To redeem the gifts with purchase you MUST add the products to cart when the pop up is shown to you. If the gifts aren’t added to cart at the time of purchase, STAX. will not be able to manually add these to your order post purchase and STAX. will not provide vouchers, rain checks or similar if you do not redeem a gift by adding the product to cart when the pop up is shown to you.
   
   

STAX. Branded gift cards (Online & Physical) entitle the holder to goods/services equal to the value stated on the Gift Card or remaining after partial redemption.

Gift Cards are only redeemable within any STAX. Store in Australia and the online retail store at stax.com.au

Gift cards must not be exchanged (wholly or partly) for cash.

The value on the Gift Card includes GST.

Gift cards are partially redeemable and any unused balance will remain on the Gift Card and cannot be redeemed for cash.

If the Gift Card holder’s order exceeds the amount of the Gift Card, the Gift Card holder will be required to pay for the goods or services.
STAX. Is not liable for any lost/stolen Gift Cards.

A Gift Card cannot be used to purchase another Gift Card (i.e. STAX. branded Gift Card)  

TERMS OF SERVICE OVERVIEW 

 
This website (stax.com.au) (“website”, “site”) is operated by STAX. Pty Ltd ACN 622 144 952 (“STAX.”, “we”, “us”, “our”). STAX. Offers this website, including all information, tools and services available from this site to you, the user, conditions upon your acceptance of all terms, conditions, policies and notices stated herein.   
 
By visiting our site and/ or purchasing products and services from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 
 
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 
 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall subject to these Terms of Service.  
 
SECTION 1 - ONLINE STORE TERMS 
 
The online store on our site (“online store”) is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  

 
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority in your state or territory of residence and you have given us your consent to allow any of your minor dependents to use this site. 
 
You may not use our Service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
 
You must not transmit any worms or viruses or any code of a destructive nature. 
 
A breach or violation of any of the Terms will result in an immediate termination of your Services. 
 
SECTION 2 – USE OF THE SERVICE 

 
We reserve the right to refuse our service to anyone for any reason at any time. 
 
You agree to not reproduce, duplicate, copy, sell, represent yourself as an authorised reseller of STAX. Or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Serviced is provided, without express written permission by us.  

 
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

 
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update anyone with new information on our site. You agree that it is your responsibility to monitor changes to our site. 
 
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 

 
Prices for our products and services are subject to change without notice. 

 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice, prior to you placing an order for goods or services through our online store.  
 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service that occurs prior to your order being placed.  
 
SECTION 5 - PRODUCTS OR SERVICES 

 
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
 
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. 
 
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
 
Subject to your statutory rights under the Australian Consumer Law, and to the maximum extent permitted by applicable law, we disclaim any and all warranties that the quality of our products, services, information and other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.  
 
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 

 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 
 
You agree to provide current, complete and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 
 
For more detail, please review our Returns Policy. 
 
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS 

 
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 

 
You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
 
 
SECTION 8 - THIRD-PARTY LINKS 
Certain content, products and services available via our Service may include materials from third-parties. 

 
Third-party links on the site may direct you to third-party websites that are not affiliated with us.  

 
We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 

 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 
 
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

You understand that any content you submit to our site (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices, in accordance with our Privacy Policy. Credit card information is always encrypted during transfer over networks. 

 
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, reviews, ratings, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium and for any purpose (including authorising use by third parties) any comments that you submit to us. We are and shall be under no obligation (a) to maintain any comments in confidence; (b) to pay compensation for any comments; or (c) to respond to any comments. 

 
We may, but have no obligation to, monitor, edit or remove any content you submit to our site that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 

 
You warrant that your comments do not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further warrant that your comments will do not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 
 
SECTION 10 - PERSONAL INFORMATION 

 
Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy, click here.  
 
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 

 
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Subject to your statutory rights under the Australian Consumer Law, we reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 
 
SECTION 12 - PROHIBITED USES 

 
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, territorial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the site or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 
 
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

 
We do not guarantee, represent or warrant that your use of our site or the Service will be uninterrupted, timely, secure or error-free. 

 
We do not warrant that the results that may be obtained from the use of our site or the Service will be accurate or reliable. 

 
You agree that from time to time we may remove the site for indefinite periods of time or cancel the site at any time, without notice to you. 

 
You expressly agree that your use of, or inability to use, the Service is at your sole risk. Subject to your statutory rights under the Australian Consumer Law, and to the maximum extent permitted by applicable law:  

1. the Service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
    

1. In no case shall STAX., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.  

 
SECTION 14 – INDEMNIFICATION 

 
You agree to indemnify, defend and hold STAX. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party directly arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 
 
SECTION 15 – SEVERABILITY 

 
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 
 
SECTION 16 – TERMINATION 

 
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 

 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 
 
SECTION 17 - ENTIRE AGREEMENT 

 
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 
 
SECTION 18 - GOVERNING LAW 

 
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia. 
 
SECTION 19 - INTERPRETATION 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.  

SECTION 20 – CHANGES TO TERMS OF SERVICE 

 
You can review the most current version of the Terms of Service at any time at this page. 

 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

These terms were last updated: 17th November 2022 
 
SECTION 21 - CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at  

helpme@stax.com.au  
4/1801 Botany Rd 
Banksmeadow 
NSW 
2019 
Australia